Con Man Case at Puchong: Purchase Goods with stolen checks from mail box

Recently there happened an incident at Puchong where a con man stole the checks from mail box of the company during weekend. Later, this con man pretended to be the customer and bought items from this company. He banked in the stolen checks. He then modified the receipts (maybe with Photoshop ??) and faxed to the company. The company called up the bank to verify the receipts without finding out the payee. After the checks were clear, the company allow the con man to pick up the sold goods. Weeks later, only the company discover the truth by reviewing the CCTV.

To detect the deception, many practice could be carried out at the administrative level. Good accounting system could also help detecting this problem at early stage.

1. When your customer post the checks to you, please request your customer to fax the checks to you.
2. Enter the receipt entry into the system when you receive the fax.
3. When you record subsequent receipts, ensure your system be able to detect similar checks banked in. If system detects duplicate entry, system must prompt alert to you. You then investigate the incidents.
4. After all queries are clear, you only allow walk in / new customers to pick up the goods.